Isolating the Problem. “Ok, you’ll need to call technical support from another phone because they’ll probably have you do some things to this LG phone and it’ll be easier to make the call from a different phone while you do that.” Ok. Just now, before trying to call AT&T technical support, I googled, found the info, LOOKED AT THE VIDEO (very helpful because the written instructions said nothing about saving it, so until I looked at the video I wasn’t sure how I was going to keep these settings if I hit the back button), and PRESTO!!!!! Also, mobile data might not work while you are in-call. And let’s be honest, many of us would have taken granted to roam without keeping track of the data usage. THANKYOU VERY MUCH. Depending upon which network you are using for data and call, data may get off for calling period. :), thanks a lot. However, this process can sometimes go wrong and require a reset. Unfortunately, not all devices have this option in the APN settings section. Your phone carriers communicate to your mobile devices using Access Point Names or APNs. But sometimes, as reported by certain Galaxy S10 and other Android users, errors can occur in the cache which lead crucial processes – in this case your data connection – to stop working. -----I am not Starhub staff &or related. It’s just to ensure you have enough bandwidth left in the tank. I still need some of the information from the old phone… It’s a Moto E if that helps. So, if your cellular or mobile data is not working, then check out the best methods to resolve the problem. That’s android 4.4.2 KitKat. It was set on 4G/3G/2G (autoconnect) as default, I switched it to just 3G/2G (autoconnect) and it instantly connected to mobile data. This helped me to fix my no data issue after upgrading my Sony Xperia XZ2 to Android 9 Pie (just upgrading Sony’s custom android as the phone suggested me). I have spent 2-3 hours on the phone with the xfinity mobile people and went to the store and no one could help. There are several causes for android phone not receiving calls such as no signal in android device or phone doesn’t ring or consistent busy signal. Reset my phone several times. Apple users may from time to time see a “No Service” or “Searching” message on their mobile screens, which is an indication of iOS 12/12.1 cellular data not working. Confirm that you still have data available on your account by checking your data balance using the MyDigicel app or dialing *323#.. APN setting was changed and ur suggestion helped. I have an LG phone that wouldn’t get internet with mobile data. Or it can simply be the case where you experience extremely slow upload and download speed. Thanks for sharing your wisdom. 3. Calls to a cell phone in India Rs.1 per minute; Local text messages Rs.1 per message; 3G and 4G data plans are also available, but can work out expensive if you are roaming. I can’t believe that Samsung sells such phone with this know problem. I was getting an LTE but still not data could be accessed. Yes, I just changed the SIM card under the same account. If you didnât, then you may have to keep looking for alternatives that may cause your mobile data to stop working. Imagine a mobile phone with data that is not working, none of the social media or search engine would work. People around the internet have been joking about restarting any gadget in the hopes of fixing it. 7. Reset my router already. I found this article and started realizing what was wrong. Your call center operates in a stressful environment where you need to manage thousands of calls each hour while maintaining a high standard of customer services. I on my mobile data but not working in my mobile when I check in other it is working mobile data on is not seen. It’s a sad but not uncommon occurrence for your APN settings to get out of whack after an Android software update, and if a standard reset doesn’t fix the problem, then you may need to enter your APN address manually. Please keep on reading to get some useful information. Step 2. Wi Fi works fine. From there, tap on the âData usageâ where you can find the data youâve used up within a certain period of time. What about posting APN’s of carries for people as well on smartphones? YOu have restored my faith that there are still some competent people in the world!!! Here are some steps on how to fix mobile connectivity issues. This option doesn’t exist in the APN settings of all phones, but some devices (like the OnePlus 3) give you the option of leaving the APN Protocol field blank. You hit the bulls eye… setting APN to default worked. There are many configurations that can affect the performance of your mobile data connections. Worked great for the first week. Great job :). On the contrary, Mobile Data is not just for Smartphones… Data not working on new Prepaid Plan. For anyone else not in UK /North America, don’t worry, it is possible to search for the APN details online (wi-fi!) Do you have any information on the J7. I’m working with an LG Tribute HD. Now that you’ve got data working again, why not enjoy it by playing the latest mobile games to have come out. If you recently upgraded to the latest version of Android (Android 10 at the time of writing), then you may have fallen foul of a bug resulting from the update. Wi-Fi not working, Wi-Fi keeps dropping, no network coverage, etc are some of the issues while trying to connect to a Wi-Fi network. Sooooooo…I just bought another expensive and better phone….thinking the phone was bad. Hi Team, After reading the known issues in this release of Windows 10 Phone Build 10051, there was a issue mention Mobile data wont off. Go to “Settings -> Mobile Data/Data Usage” (depending on your device). Go to the same settings section and turn off Airplane mode. But whenever i switched to mobile data everything start working fine and apps load perfectly. Is there any way to fix this? Related: How to Fix Mobile Data Not Working on Android. 2) Now go to Mobile networks and there check to see if settings in network mode are: LTE/3G/2G(just pick the top one in the list). My data was gone for a few months and I just fixed it with this article! Resetting the APN to defaults worked for me. A simple and powerful fix for data not working on your Android device is to enter an SCRTN (Special Code to Reset the Network). Connectivity issues can happen from time to time, but let’s admit that it’s just plain annoying! When using 2g network, data goes to dormancy state as soon as you receive or make a call. Rich Text; HTML; Preview; Quote. Viber Desktop Not Working Related: How to Fix the Obtaining IP Address Error on Android. 1. There it is — the key to getting you back online just when you thought you’d have to start resorting to paper maps and pigeon mail to communicate with people. Q&A for Work. Nothing actually works. Then data stopped moving on the mobile network (phone and SMS still worked). Please be complete and update this article… My internet connection (3G/4G) does not work. The best part, fixing these types of issues are usually not too complicated. Now I have one of those expensive “fancy” phones and my old broke back cell phone…working as it always did in the past. Resetting the iPad did nothing as my iPhone still worked. Before you perform a factory reset, make sure to back up all of your important files as the reset will erase all data stored on your phone. I use my mobile data when i do not have a wifi connection (when i have a connection i turn it off) and it was not a problem until recently. I there a way to turn the data OFF on the old phone?? after that it started working. After that, save this setting and then select it from your list. VOLTE or LTE is not showing on the network. It is unfortunate, but smartphones are not always perfect. That's it. REset after reset, calling me back on a different number to try all sorts of things on the phone and nothing worked. You do not need to tweak the settings. SIM PIN is used to prevent access to the cellular data network. Resolving the iOS 12/12.1 cellular data issue is a simple procedure if you apply one of the fixes we provide below. how to boot to recovery from different Android devices, How to Fix the Obtaining IP Address Error on Android, bunch of apps that will let you download music for free, Wait for 30 seconds, then turn Airplane Mode off. I bought data for 1 week, and I cannot get it to work, please help! The airplane mode + restart trick worked for me. My homtom ht 37 pro won’t work as a phone. – Nysa Apr 17 '16 at 4:20 no I don't want to show the result in the modal. Took it to AT&T, rep said, “Yeah, it probably won’t work since it was a Verizon phone, but we’ve got great phones!” No, thank you. However, the good news is there are quick fixes to these problems. There's nothing more annoying than when you're talking hands-free and your phone speaker goes mute. Unable to use the data service on your phone? After all, it saves them the trouble of dealing with you in-store! Excellent article and it fixed my issues perfectly. Any other person cannot call me. Other issue of not making calls is phone icon is missing, SIM card not recognized, can’t answer ringing call, poor signal and other reasons. Next to Mobile data, tap the toggle switch to enable or disable mobile data. Usually, these details are available to search on the internet. My data is not working In this article Unable to use the data service on your phone? To enable data on the HTC One: From the home screen, tap the All Apps icon. My Airtel mobile data is not working past a week, i raised complaint also, they say it will get resolve in 8 days, but not change yet. Went home; I took out the SIM and reinserted it, but I didn’t call Verizon until much later and then, when I looked at the phone after I powered it on, it had a network. The sim was tried in different phones where it worked well. They went through the same checklist, didn’t resolve issue. Scroll to and tap Settings. There seems to be a bug that prevents mobile data from activating from Quick tiles. Mobile Data Not Working AFTER WINDOWS 10 INSIDER PREVIEW I downloaded windows insider and got windows 10 update. I had problem with samsung phone; though mobile data was turned on internet connectivity was not shown and not connected. I really need to be able to use data when I’m on the go. Finally, if you have trouble with Wi-Fi or mobile data, follow our exclusive guides. 3 hours spent speaking to some “expert” at ATT. Enjoys Android, Windows, and tinkering with retro console emulation to breaking point. Data not working I’m a new member and I’ve tried inputing the APN settings as instructed through the help videos but when I activate my mobile data it doesn’t work. cellular data not working while on call, No, using Bluetooth doesn't count as data usage. When you encounter hitches on your mobile connection, try out these fixes before doing anything drastic. 6. Access Point Names (APNs) are the means by which your mobile network provider connects your phone to the mobile Internet. If you have checked all the above mentioned issues, and are still unable to use mobile data on your smartphone, but can make voice calls using VoLTE, then you should check the APN Settings on your smartphone. Googled “no data” and “no data service on my android” subject popped up so I scrolled down past 1st suggestion and what people ask and the videos and found your link. I checked the area and there doesn’t seem to be an outage with any of the towers. Tap the menu icon at the top-right, then “Reset to default.”. I can only get it to work if I keep turning mobile data off and then on again, but it never stays on and working. Thank u for creating this blog. If you still don’t have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for thirty seconds, then turn mobile data on. TY TY TY TY. Change ssid and password etc. First, go to your settings. BINGO!!! When I go to turn the data off, the “switch” icon to turn the data off is not there. I’ve reset it back to factory set many times but everything is to no avail. Save my name, email, and website in this browser for the next time I comment. Step 7. Save your new APN settings, then select them from the APN list on your device. Nice , worked very perfectly. Click on Connect button and you should get connected to Internet without any problem. SIM working but no calls I just had to recreate manually the APN (I am in France with “Free” carrier) with the folowing params : Also Read: 15+ Best Photo Editing Apps For Your Android Smartphone. That's fantastic! Mobile Data not working on Android | Here is best tips to fix cellular data issues ? Many times, settings errors are the case where your mobile data is not working. These include important settings such as your IP address and the gateway settings needed to connect you to the internet. If this doesn’t help, repeat the steps but only click on Clear Data instead of Clear Cache, and see if it works. While functioning mobile data can thrive in a certain period of time but there are downtimes too. If the speaker is not working on your Android device, there are a dozen troubleshooting techniques you can try to restore the volume. On my Ulefone Armor 5 I don’t have a “combined” option 2/3/4 G, just alternatives i.e. There are 4G capable phones that work well with 4G networks, while some phones have a 4G network option but operate limitedly in that network realm. Mobile data is as crucial for your mobile phone to function properly. Thanks a million, My ZTE model z835 is facing network problem when searching for network operator even no Signal bar appears but the sim card shows it is in. Below, we have shared a few best things to do when mobile data stops working on Android. If that’s the case in your network’s APN settings, make sure it says IPv4/IPv6 instead. Once you have the APN setting, you have to turn on the Mobile data in the notification bar on top, if any. Sometimes a system update or software update can introduce issues and bugs that can cause your phone to not work properly. Thank you so much for the information. In new Windows 10 Phone Build 10051 my mobile data is not working. Yea! To confirm if your mobile data is working, conduct an internet speed test. If you have this option, change the field to IPv4/IPv6. Reliance Jio has a good solution for this. If this happens to you, then the problem might not be your settings or your operating system. Yeah! No help after hours makes me rethink after 6 years to change my service. To reset your APN, you must first go to settings. I have done almost everything to resolve this problem.. 1. While it sounds silly, itâs normal and human to forget certain things. But yes, you stand a chance to lose the progress or settings in the app. Thank you! 1. Anyone out there with any ideas?? Also, images sent … i have tried with the mentioned APN settings also. 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